Terms of Service
Last Revised: March 26, 2025
Acceptance of Terms
By accessing or using our website or mobile app ("Services"), you confirm that you accept and agree to comply with these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you must not access our Services. Users must be 18 years or older to use our Services. If between 13-18 years old, parental or guardian review of these terms is required. Users under 13 are prohibited from using our Services.
Changes to Terms and Services
We reserve the right to modify these terms or any features of our Services at our discretion. Changes become effective immediately upon posting. We may introduce new features, enhance existing functionality, or modify or discontinue parts of our Services as necessary. While we will make reasonable efforts to provide advance notice of significant changes, we are not obligated to do so.
Account Creation, Security, and Responsibilities
To access certain features of our Services, you may be required to create an account. During the registration process, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login details, and any activities that occur under your account are your responsibility. If you suspect unauthorized access to your account, you must notify us immediately.
Prohibited Activities
To maintain the integrity and security of our Services, users must refrain from:
Attempting to bypass or manipulate security protocols
Accessing unauthorized data or altering code
Disrupting Services, including denial-of-service attacks
Uploading malicious software, viruses, or harmful content
Using bots, scrapers, or automated tools to extract content
Engaging in fraudulent, abusive, or unethical behavior
Violation of these conditions may result in suspension or termination of your account.
Intellectual Property
All content, logos, and branding featured on our Services are owned by SimplySlim or licensed to us. This includes text, images, graphics, videos, software, and other media. Unauthorized use, distribution, or modification is strictly prohibited. You may download or print copies of publicly available content for personal, non-commercial use only.
Accuracy of Information
Our Services may provide general health and wellness information. While we strive to ensure all information is accurate and current, we do not guarantee its reliability or completeness. Users should consult healthcare professionals for medical advice tailored to their specific needs. Users are responsible for providing truthful and accurate information when interacting with our Services. Misleading or incorrect information may impact service quality and may lead to account suspension.
Personal Information and Privacy
By using our Services, you consent to our collection and use of your personal information in accordance with our Privacy Policy. Information such as your name, contact details, and health data may be required for registration, appointment scheduling, and communication. We are committed to safeguarding your personal data and will not share it beyond the scope outlined in our Privacy Policy without your explicit consent.
Connected Users and Organizations
If your account is linked to an organization (such as your employer), that organization may access certain information about you, including your name, birth year, and account status. We are not responsible for how these organizations handle your information once it is shared with them.
Administrator Responsibilities
If you act as an administrator for an organization, you are required to handle user data responsibly. You may only use personal information within the scope of your organization’s policies and relevant privacy laws. Misuse or mishandling of personal data may result in the termination of administrator privileges.
Service Access and Limitations
Our Services are designed for users in Canada and the United States. Accessing our Services from other regions is done at your own risk, and you are responsible for ensuring compliance with local laws. Additionally, we may restrict or suspend Services in response to technical issues, maintenance, or security threats.
Medical Disclaimer
Our Services may provide information about weight loss, wellness, and other healthcare topics. However, this content is for informational purposes only and should not be treated as medical advice. Always consult a qualified healthcare provider before beginning any treatment, weight loss program, or making changes to your lifestyle.
Disclaimer of Warranties
Our Services are provided "as-is" without warranties of any kind. While we strive to maintain consistent availability and performance, we cannot guarantee uninterrupted or error-free access. Users rely on our Services at their own risk.
Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use our Services. This includes loss of income, data, or goodwill. If you are dissatisfied with our Services, your sole remedy is to discontinue use.
Indemnification
By using our Services, you agree to indemnify and hold SimplySlim, its employees, affiliates, and partners harmless from any claims, liabilities, or expenses arising from your violation of these Terms or misuse of our Services.
Governing Law
These terms are governed by the laws of Ontario, Canada. Any disputes will be resolved exclusively through arbitration in Toronto, Ontario, under the Arbitration Act, 1991.
Waiver and Severability
Failure to enforce any provision of these Terms does not constitute a waiver of our rights. If any provision is deemed invalid or unenforceable, the remaining terms will remain in effect.
Entire Agreement
These Terms of Service, along with our Privacy Policy, represent the complete agreement between you and SimplySlim regarding our Services. Any previous agreements, written or oral, are superseded by this document.
Contact Information
For questions, concerns, or support inquiries, please contact us at info@simplyslim.com